Terms of Use
Last updated: 28 August 2026
Zero tolerance: there is no place on AstroHi for objectionable content or abusive users. Every profile and every conversation can be reported and blocked; reports are reviewed within 24 hours, offending content is removed and offending accounts are closed.
1. Parties and scope
These terms cover the AstroHi mobile app and the astrohi.app website, provided by Agleo Technology (Istanbul, Türkiye). By downloading the app, creating an account, or using it, you accept these terms. If you do not accept them, do not use the app.
2. Age requirement
AstroHi is for people who are 18 or older. Date of birth is asked at sign-up and age is checked. Accounts found to belong to someone under 18 are closed without notice.
3. Your account
- You are responsible for the accuracy of what you provide, and you may not impersonate anyone.
- You may not transfer, sell or share your account.
- You are responsible for keeping your sign-in credentials safe.
- You must hold the rights to the photos and text you upload.
4. Rules of conduct
The following are strictly forbidden and result in your account being closed:
- Harassment, threats, hate speech, discrimination, persistent unwanted contact.
- Sexual imagery or text, nudity, unsolicited sexual advances.
- Any content involving minors, or any attempt to contact one.
- Content promoting violence, self-harm, or illegal activity.
- Fake profiles, using someone else's photos, fraud, or asking people for money.
- Spam, commercial promotion, or mass redirection to other platforms.
- Scraping, reverse engineering, or attempting to breach the service.
You can flag a violation through the in-app Report action. Reports are reviewed within 24 hours; content may be removed and accounts suspended or permanently closed. You can block any user at any time; a blocked person cannot see you or reach you.
5. The nature of the astrological content
AstroHi is for entertainment and self-reflection. Chart calculations, readings, tarot cards and compatibility scores:
- make no claim or guarantee about the future;
- are not medical, psychological, legal, financial or career advice;
- are not a substitute for help from a professional.
Compatibility scores are deliberately held between 35 and 98; no score indicates that a relationship will or will not work. Your decisions remain your own.
6. Meeting other people
AstroHi does not run background checks and does not verify identity (the optional profile verification is not an identity check). Deciding to talk to or meet someone is entirely your call. We recommend meeting in public places at first, telling someone you trust about your plans, and never sending money to anyone. We are not responsible for the conduct of other users.
7. Subscriptions, billing and cancellation
- The core of AstroHi is free. AstroHi Premium is offered as a monthly or yearly subscription.
- Payment is charged to your Apple ID on confirmation of purchase.
- Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period; the renewal charge is taken within the 24 hours before the period ends.
- You can manage and cancel your subscription on your iPhone under Settings > Apple ID > Subscriptions. Cancellation takes effect at the end of the current period.
- The 7-day free trial on the yearly plan costs nothing if cancelled before it ends. Any unused part of a free trial is forfeited when you subscribe to the same content.
- The “Restore purchases” button in the app moves an existing subscription to a new device.
- Prices vary by region and App Store currency; price changes are notified in line with Apple's rules.
- Refunds are handled by Apple. Use reportaproblem.apple.com; we cannot issue refunds ourselves.
8. Rights in your content
The photos and text you upload remain yours. You grant us only a limited right to display, store and technically transform them (resizing, format conversion) so they can appear in the app. That right ends when you delete your account.
9. Availability and changes
We may add, change or remove features. If we materially restrict a paid feature we will tell you in advance. The service may be temporarily unavailable due to maintenance, faults, or third-party outages.
10. Closing an account
- You can close it: Settings > Delete account. It takes effect immediately and is permanent.
- We can close it: in case of a breach of these terms, a security risk, or a legal requirement.
- Closing an account does not by itself entitle you to a refund of a subscription already paid for; refunds follow Apple's rules.
11. Limits of liability
The app is provided “as is”. To the extent permitted by applicable law, we are not liable for indirect damages, lost profits, lost data, or harm users cause each other. Our total liability is limited to the amount you paid us in the 12 months before the claim arose. This clause does not limit any mandatory consumer rights you have.
12. Governing law
These terms are governed by the laws of the Republic of Türkiye, and the courts of Istanbul have jurisdiction. If you are a consumer, you keep the right to bring proceedings before the consumer bodies and courts where you live.
13. About Apple
This agreement is between you and Agleo Technology; Apple is not a party to it. Apple is not responsible for the app or its content. Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it against you. Maintenance and support for the app are our responsibility, not Apple's.
14. Changes and contact
If we update this document we change the date above, and we tell you inside the app for significant changes. You can reach us at any time at [email protected].